Online marketplace eBay is forcing users to change
their passwords after a cyber-attack compromised its systems.
The
US firm said a database had been hacked between late February and early March,
and had contained encrypted passwords and other non-financial data.
The
company added that it had no evidence of there being unauthorized activity on
its members' accounts.
However,
it said that changing the passwords was "best practice and will help
enhance security for eBay users".
The California-based company has 128 million active users and accounted for $212bn (£126bn) worth of commerce on its various marketplaces and other services in 2013.
It
said it would be contacting users to alert them of the issue via email, its
website, adverts and social media.
A
spokesman added that the firm's engineers were in the process of rolling out a
feature that would oblige members to choose new passwords when they next logged
in, which should be live in each of the countries eBay operated in by the end
of the day.
STOLEN
CREDENTIALS
A "POST ON e Bay's CORPORATE SITE" said
that cyber-attackers accessed the information after obtaining "a small
number of employee log-in credentials", allowing them to access its
systems - something it only became aware of a fortnight ago.
"The
database... included eBay customers' name, encrypted password, email address,
physical address, phone number and date of birth," it said.
"However,
the database did not contain financial information or other confidential
personal information.
"Extensive
forensics subsequently identified the compromised eBay database, resulting in
the company's announcement today."
Although
the firm also owns the PayPal money transfer service, it said that the
division's data was stored separately, encrypted and that there was no evidence
that it had been accessed.
It
added that any members who used the same login details used on eBay for other
sites should also update them.
EBay
has not provided any information about the kind of encryption it used.
One
expert said there was still a concern that the hackers might be able to make
use of their haul.
"We
all know that given enough time hackers can crack some encrypted password
files," said Alan Woodward, an independent security consultant.
"The
slightly worrying aspect of this is that the hackers have a nice neat list of
personal information, which can be used to steal identities or even help them
get around other systems though password reset scams."
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